A Case is a reward that can be earned from participating in Events, winning Tour matches, collecting Free Gifts, and purchasing store Bundles. Cases can provide a variety of rewards from Cue Sticks, Characters, Gloves, Chalk, and Currency.

Cases can be found in Silver, Gold, Platinum, and Diamond rarities. The higher the rarity of a Case, the more likely it is that it will provide more and higher value items.

Cases earned from winnning a Tour Match will take a period of time to open. The amount of time it takes to open these Cases is dependent on their rarity.

Silver: 3 Hours
Gold: 8 Hours
Platinum: 12 Hours
Diamond: 14 Hours

The amount of each item rewarded from opening a Case is dependent on the Rarity and Tour location of the Case. Please check the information sections in game to view the different Case card amounts. These listed amounts are the minimum Rarity amounts that you can expect from the Case. Also please keep in mind that it is possible for certain rewards to improve such as a Common outcome upgrading into a Rare Outcome.